There are times when, as the account person, you're on top of the world. I thought it might be interesting, because it just will save me time, right, in consulting, because then I won't have to answer this question every time, right?īLAIR: You just said in this podcast, "I'm just thinking." I was an account person for many years, and I was going to say, "I don't recall ever being disrespected," but it just took me about five seconds to think longer, and now these emotions have all come flooding back. I mean, they're obviously not doing it intentionally, but when you look at how they're treated, and how they're brought into workflow and all this stuff, it's pretty obvious that they could do things a little bit better, and so when I talk through it with them, their eyes light up, and they see, "Oh, there's another way to do this." That's the topic. Why this topic?ĭAVID: I see so many firms disrespecting account people.
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The topic is, best ways to disrespect account people. Right?ĭAVID: "Who'd be really an expert at this? Ah, David, yeah, he could help us with this."īLAIR: Yeah. BAKER: Yeah, I get so many requests from people that want help with this, and they naturally ask me.
GOD GAVE ROCK AND ROLL TO YOU TABS HOW TO
“How to Drive Your Employees Bat Sh*t Crazy” 2Bobs episodeīLAIR ENNS: David, we're talking today about how to disrespect people.
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Blair remembers what it was like when he was an account person himself, and David shares five ways firms can treat their account people better.